Revised I AM A PRODUCT OF ME Gear Refund Policy
I AM A PRODUCT OF ME Gear strives to ensure customer satisfaction with our products. This policy outlines the conditions under which returns and exchanges are accepted.
Return Window:
- You have 30 days from the date of purchase to initiate a return.
- Returns submitted after this period will not be accepted.
Eligible Returns:
- Items must be unused and in their original, unopened packaging.
- We cannot accept returns for exempt items (including perishables, intimate items, etc.). Please check the product description for any exclusions.
Refunds:
- For qualifying returns, a full refund will be issued to the original payment method, excluding any return shipping costs.
- Partial refunds may be offered on a case-by-case basis for damaged or defective items.
Sale Items:
- All sale items are considered final sale and are not eligible for returns or refunds.
Exchanges:
- Exchanges are only available for items that are damaged upon arrival or found to be defective.
Return Shipping:
- Customers are responsible for covering the cost of return shipping.
Contact Us:
- For any questions regarding returns, exchanges, or damaged items, please contact us at [email protected].
Key Improvements:
- Positive Tone: The revised policy uses a more positive and customer-centric tone.
- Clear Structure: The information is reorganized into clear sections for easier understanding.
- Emphasis on Exceptions: While highlighting the no-refund policy, exceptions like partial refunds for damaged items are emphasized.
- Shipping Costs: Clarification on who pays for return shipping is included.
- Conciseness: Unnecessary repetition is removed for a more concise read.
